Shipping policy
Thank you for shopping with BurkeBeard. This Shipping Policy explains our shipping methods, estimated delivery times, and related order information.
Shipping Options
We currently offer the following shipping choices where available:
Standard Shipping — $5.99
Estimated delivery time: 15–25 days
Free Shipping — Orders of $39.99 or more
Orders with a qualifying merchandise subtotal of $39.99 or more may receive free shipping where available.
Fast Shipping — $9.99
Estimated delivery time: 7–15 days
Shipping options displayed at checkout may depend on the delivery destination, product type, warehouse location, and order value.
Delivery Time Estimates
Delivery estimates are provided for general reference and are not guaranteed arrival dates.
Delivery times may be affected by factors outside our direct control, including:
Carrier delays
Customs processing
Local postal service conditions
Weather events
Public holidays
Incorrect or incomplete addresses
High seasonal shipping volume
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Order Processing
Orders may require processing before shipment. Processing time is separate from estimated transit time.
After an order has been prepared and transferred to the shipping carrier, delivery timing is primarily controlled by the carrier.
Shipping Confirmation
When tracking information is available, customers may receive a shipping confirmation containing tracking details.
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Address Accuracy
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an address error, contact us immediately at:
burkebeard@gmail.com
We cannot guarantee that an address can be changed after an order has entered processing or shipment.
BurkeBeard is not responsible for delays or delivery problems caused by incorrect or incomplete addresses supplied by the customer.
Customs and Import Charges
International orders may be subject to customs duties, import taxes, brokerage charges, or other local fees.
Unless otherwise stated at checkout or required by applicable law, these charges are the responsibility of the recipient.
Customs procedures may also cause additional delivery delays.
Lost or Delayed Shipments
If your order appears significantly delayed or tracking indicates a delivery problem, contact us at burkebeard@gmail.com.
We may ask you to confirm your shipping address and provide relevant tracking information so we can review the issue.
Delivered but Not Received
If tracking shows that a package was delivered but you cannot locate it, please:
Check around the delivery location.
Ask household members or neighbors.
Check with building management, reception, or mailroom staff.
Contact the delivery carrier.
If the package still cannot be located, contact us and we will review the available information.
Contact
Shipping questions can be sent to:
burkebeard@gmail.com
Website: https://burkebeard.com