Refund policy

We want customers to feel confident when shopping at BurkeBeard. If there is a problem with your purchase, please review the policy below.

Return Requests

To request a return, contact us at:

burkebeard@gmail.com

Please include:

Your order number
TMX bpSz EtM fe4V SY aUaJQw
xR8 g8QeHa QGW the return
Photos or videos when the item is damaged, defective, or incorrect

Please contact us before sending any product back. Items returned without prior approval may not be accepted.

Return Eligibility

To qualify for a return, products generally must:

Be unused or only inspected to the extent reasonably necessary
Be in substantially the same condition in which they were received
Include original packaging where applicable
Include all included accessories or components
Have proof of purchase

Certain products may not be eligible for return for hygiene, safety, customization, clearance, or other reasons permitted by applicable law.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or different from what you ordered, contact us as soon as possible at burkebeard@gmail.com.

Please provide your order number and clear photos or videos showing the issue.

After reviewing your request, we may provide an appropriate solution, which may include a replacement, partial refund, full refund, or another reasonable remedy depending on the circumstances.

Change-of-Mind Returns

If you wish to return an eligible item because you changed your mind, contact us before returning the product.

Unless required otherwise by applicable law, customers may be responsible for return shipping costs for change-of-mind returns.

Original shipping charges are generally non-refundable unless the refund is required because of an error on our part or applicable law requires otherwise.

Refund Processing

Once an approved return is received and inspected, we will notify you of the outcome.

Approved refunds will normally be issued to the original payment method. Processing times may vary depending on your bank, card issuer, or payment provider.

Order Cancellations

If you need to cancel an order, contact us as soon as possible.

We will try to assist, but cancellation cannot be guaranteed after an order has entered processing, fulfillment, or shipment.

Refused or Undeliverable Packages

If an order is returned because of an incorrect address, failed delivery attempt, refusal of delivery, or another issue not caused by BurkeBeard, additional shipping charges may apply before the order is resent.

Any refund provided for such an order may exclude shipping costs and other non-recoverable charges where permitted by law.

Contact Us

For return or refund assistance:

burkebeard@gmail.com